[Notice] Matchmaking Issue Occurred & Resolved (Sep 19, 2026)

Hello Troopers,

This is Special Force Remaster.

We would like to inform you regarding the matchmaking issue that occurred earlier today.

First and foremost, we sincerely apologize for the inconvenience and disruption caused to your gameplay.

Upon investigation, the issue was identified as a temporary instability in the AWS matchmaking server. Immediate emergency maintenance and server adjustments have been completed, and all matchmaking and gameplay functions are now operating normally.

To compensate for the inconvenience caused during this period, we have prepared the following measures:

1. Coupon Event Time Limit Removed & Extended

• The time limit for the coupon redemption event active during the outage has been completely removed.
• Updated Deadline: Time limit removed $\\rightarrow$ Available until September 20, 2026 (Sun) 23:59 (KST)

( Added on Sep 19, 2026, 23:55 KST )

Coupon Codes:

• 3-Type Buff (3 Hours): SATURDAYNIGHTBUFF
• 4-Type Weapon Drill Training Set: WEAPONBOOK4
• Special Key x10: 10KEY

For Soldiers who redeemed the coupons during the outage period (21:30 ~ 22:30 KST), your buff duration has been extended by 1 hour.

2. Compensation for Outage

• We are currently finalizing a compensation package for all affected players.
• Detailed information regarding the rewards and distribution schedule will be announced in a separate notice as soon as details are finalized.

( Added on Sep 19, 2026, 23:55 KST )

To sincerely apologize for the inconvenience caused by being unable to access the game during the outage, we would like to provide the following compensation.

We hope this small token helps ease the frustration caused by the issue.

• 3-Type Buff (1 Hour)
• Prime Force x1
• Special Key x1

We deeply apologize once again for the frustration caused by this unexpected server issue. We will continue to monitor our server stability closely to prevent similar issues in the future.

Thank you for your understanding and patience.

Special Force Remaster