Notice Regarding the Launch Discount Issue for 《Project Solaris》
Hello, everyone!
We sincerely apologize, but we need to inform you of an issue: the planned 10% launch discount is currently experiencing an anomaly and has not taken effect on the store page as scheduled, which has affected your purchasing experience. We deeply apologize for this. We understand that for players who have been looking forward to this release, this has undoubtedly affected your purchasing experience, and we offer our sincerest apologies.
We are currently in active communication with Steam to follow up on the investigation and resolution of this issue. Since the discount configuration involves adjustments on the platform side, it may take some time.
Once the bug is fixed, we will continue to offer the 10% discount for everyone.
Regarding purchases & refunds:
- If you have already purchased the game at full price, please note that under Steam's refund policy, you can request a refund (as long as your playtime is under 2 hours) and purchase it again once the 10% discount goes live.
We once again deeply apologize for the inconvenience. We're doing our best to fix this promptly so everyone can enjoy the game with the intended discount.
Thank you so much for your warm patience and kind support!
Posted by the game’s developer or publisher to its Steam community hub and published by Valve through Steam’s public news API. Sifter reproduces it unedited and writes none of it.